Return Policy

Our Return Policy

Please notify us of your intention to return goods within 7 working days from the delivery date, to obtain a returns form. Returns must be received by us within 28 days of the delivery date. You will be responsible for the cost of returning the goods to us safely. Goods will only be accepted if presented with a copy of the fully completed returns form.

Bespoke items (made to order) are not returnable.

All goods must be in their original condition and packaging. Display case panels with protective film must be in its original condition and must not be removed at any time. Non-fault returns should be made at your own expense and this is not refundable. The price of the goods, not including the postage charge is refundable and will be refunded to you within 30 days at the latest. This does not affect your statutory rights.